Due to BTCC Exchanges business reorganization, the assets clearing process has begun from 29th of April 2019 and the deadline is approaching. The final date of the remaining assets clearing is at 18:00(HKT) on the 15th of Aug 2019.
Apply for asset transfer, please follow the instructions below:
1. Contact the customer service agent via the BTCC website: https://www.bt.cc/ and click "help" button at the bottom right corner.
2. Contact the customer service agent via sending email to email@example.com.
3. 10% of the processing fee will be charged for the asset transfer. Furthermore, the asset transfer application has to meet the minimum amount requirement showed in the table below:
【 The minimum amount required for assets transfer 】
Types of Cryptocurrency
The minimum amount required
Thank you for your support and understanding.
Please contact us at firstname.lastname@example.org for any inquiries, opinions, and/or comments, and we will respond accordingly.
BTCC | YOUR DIGITAL ASSET COMPANY